Fasteners DirectOperations Hub

Links & Resources

Reference materials, process guides, and tools

Bin Reviews | DMM Metric

Other

Warehouse

Year-To-Date Value

Cabotage Login Page

External Link

Logistics

Username is: William.Brown@fasteners.direct Password is: Password1!

Jamesey Jun 15, 2026

Cameron Kit - Pallet Labels

Label

Logistics

Used on to label the outside of Cameron skids that contain Kits.

Jamesey Jun 15, 2026

Cameron Kit Tags for Staging

Specialty Document

Logistics

Used for pallet identification between Kit Room and Warehouse.

Jamesey Jun 15, 2026

Cameron Order Planning

Specialty Document

Warehouse

Used for managing Cameron Pre-Pick Order & Shipping Schedule

Jamesey Jun 15, 2026

Cameron Pallet Labels

Label

Logistics

Used on to label the outside of Cameron skids for Shipment.

Jamesey Jun 15, 2026

Cameron Pick-Up Request Email Template.

Email Template

Logistics

See attachment.

Jamesey Jul 10, 2026

Cameron Staging Tags

Specialty Document

Logistics

Used for pallet identification for the Warehouse team to scan to pack.

Jamesey Jun 15, 2026

Company Specific Shipment Guide

External Link

Warehouse

Jamesey Parr Jun 12, 2026

Damaged Freight Claim

Email Template

Logistics

Hi [Name], We are reaching out to report damaged freight for the shipment below and begin the claim process. Carrier: [Carrier Name] PRO / Tracking #: [PRO / Tracking Number] Order / Reference #: [SO # / PO #] Ship Date: [Date] Delivery Date: [Date] Customer / Destination: [Customer Name / Location] Damage Details: [Briefly describe the damage. Example: cartons crushed, pallet shifted, product damaged, wrap torn, visible impact damage, etc.] Estimated Damage Quantity: [Quantity / cartons / pallets affected] Estimated Claim Amount: [$ Amount, if known] Attached are the available supporting documents/photos: * Photos of damaged freight * Delivery receipt / BOL * Packing slip * Invoice or order documentation * Any additional supporting documents Please confirm receipt of this claim request and advise if any additional documentation is needed to move forward. Thank you, [Name] Fasteners Direct

Jamesey Jun 15, 2026

Desk365 Ticket Center

External Link

Warehouse

EEP - Order Management Sheet

Other

Kit Room

Used to track and manage outsourced kitting.

Jamesey Jun 15, 2026

EEP Quality Group Labels

Label

Logistics

Used to Label the outside of a skid leaving for our outsourced kitter.

Jamesey Jun 15, 2026

Email Group: "SSTC Cameron Email Group"

Other

Logistics

Email Group: "SSTC Cameron Email Group" cameast@rxo.com CAMExpedites@rxo.com abarazi@slb.com thenry9@slb.com dmoreno8@slb.com mkirschke@slb.com mazhari2@slb.com jmaldonado@slb.com william.brown@fastenersdirect.com Luke.Sewer@fastenersdirect.com nicole.tette@fastenersdirect.com denise.parr@fastenersdirect.com Jamesey.Parr@fastenersdirect.com mike.parr@fastenersdirect.com megan.parr@fatenersdirect.com Email Template: **attach SSTC file as .xlsx attachment + BOL file as .pdf attachment Hello! See attached the SSTC and BOL for today's shipment. @cameast@rxo.com / @CAMExpedites@rxo.com - Please "reply-all" to provide a POD document when available. If you have any questions, let us know. Thank you.

Jamesey Jun 15, 2026

Facilities Contact List

Safety Resource

Cross-Functional

Emergency contacts for safety incidents, equipment failures, and facility issues

KPI Metrics - Production

Other

Warehouse

KPI Metrics - Production Team

Other

Kit Room

Kit On Time | DMM Metric

Other

Warehouse

Kit On Time | DMM Metric

Other

Kit Room

Kit Room Schedule | Current

Other

Kit Room

Used to Manage Kit Room Capacity.

Steph Jun 15, 2026

Kit Room Schedule | New - NOT ACTIVE

Other

Kit Room

Jamesey Jun 15, 2026

MTD - Sales Chart - DMM Metric

Other

Cross-Functional

Jamesey Jun 15, 2026

Net % of Freight | DMM Metric

Other

Warehouse

Monthly Value

Net % of Freight | DMM Metric

Other

Logistics

Monthly Value

New Carrier Introduction

Email Template

Logistics

Subject: Carrier Partnership Introduction – Fasteners Direct Hi [Name], My name is [Name], and I am reaching out from Fasteners Direct. We are reviewing carrier options to support our outbound freight needs and wanted to introduce our company. Fasteners Direct ships a variety of customer orders, including palletized freight, parcel shipments, and customer-specific shipments that may require scheduled pickups, delivery appointments, or special handling instructions. We are looking to build relationships with reliable carrier partners who can support consistent communication, competitive rates, and dependable service. Could you please provide more information on your service areas, pickup availability, transit times, and the best contact for rate requests? Thank you, [Name] Fasteners Direct

Jamesey Jun 15, 2026

On-Time Daily | DMM Metric

Other

Warehouse

Daily OTIF, OTFC, Fill Rate, and OTP Values. Click on the bar chart to select day.

On-Time Monthly | DMM Metric

Other

Warehouse

OTIF, OTFC, Fill Rate, and OTP Monthly Values.

On-Time-Misses | DMM Metric

Other

Warehouse

Month-To-Date Value

Open "A" WO | DMM Metric

Process Guide

Kit Room

Used to track Open "A" WO's

Procurement Sheets

External Link

Purchasing

Yellow List Drop Ship

Caia Baker

Purchasing Metrics | DMM Metrics

Other

Purchasing

Purchasing Worksheet Report | DMM Metric

Process Guide

Purchasing

Export as Excel file.

QMS Document Center

Other

Cross-Functional

All current ISO 9001:2015 documents

May 8, 2026

Ranger Skid Labels

Label

Logistics

*MUST PRINT ON ZEBRA LABEL PRINTER* Used if pallets need labeling for identification on Ranger locations.

Jamesey Jun 15, 2026

Ticket System: Desk365

Other

Cross-Functional

IT issues can be entered here. Customer Complaints are located and tracked here.

Urgent Receiving List

External Link

Warehouse

Jamesey Parr Jun 12, 2026

Vendor Web Logins

Other

Purchasing

Web logins

Warehouse Capacity | DMM Metrics

Process Guide

Warehouse

Used to track Open "A" WO's

When to Enter Dimensions On Ground Shipments

Specialty Document

Logistics

To Print for Warehouse Shipping stations.

Jamesey Jun 15, 2026